Even the best training course has little effect without supervisor leadership. Live training (whether through videoconference or a live course on a learning management system) is suggested so that learners can receive real-time feedback and ask questions. Breakout sessions with smaller groups could be effective if multiple trainers or facilitators are available.
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Topics areas and training resources
Team Lead’s role in training and on the job learning
- Assess training needs and conduct performance evaluations to guide training needs
- Organize formal training opportunities initially and then supplemental training while on the job, as indicated by the performance evaluations
- Adjust training to match participant skill-level
- Facilitate learning opportunities through informal training on the job
- Establish learning collaboratives
- Establish an ad hoc or structured mentoring opportunities